What Prevents IBDs from Delivering an Exceptional Client Experience?

Independent broker-dealer obstacles to a great client experience

Independent broker-dealers across the industry know they need to deliver a better experience to their customers. Getting started, however, can be difficult. It’s important to first answer a fundamental question: What do clients want? How your firm answers this question will determine how you go about improving the client’s experience. According to a report from…

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Data Aggregation and Data Governance: Four Important Questions to Ask Before Sharing Data

Financial data aggregation compliance

The recent passing of the SECURE Act and, more recently, reports of improper sale of consumer data by financial data aggregators, have brought attention to the question of data governance and accountability in the Fintech industry. Financial data aggregation involves gathering data from disparate sources and presenting it in a single, comprehensive view. The power of data…

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How Enterprise Advisory Firms Can Streamline Financial Planning Efficiency for Greater Growth and Profitability

Enterprise financial planning efficiency

Enterprise advisory firms have a lot to gain from improving efficiency in financial planning. Incremental increases in efficiency at the advisor level, when scaled across the entire organization, can result in much greater profitability in the long term. Most enterprises have a general understanding of how advisors spend their time. But a close examination of…

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Using Account Aggregation in Financial Planning to Grow Your Firm

Financial Account Aggregation for Growth

Over the 20 years since its advent, account aggregation has evolved significantly, making it one of the most robust client service tools CFP® practitioners can use. What was once simply a way to track investments has become an indispensable tool in the delivery of comprehensive financial advice. Demand for account aggregation is driven by our…

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The 7-Step Financial Planning Process: How Advisors Can Adapt for Compliance

The CFP Board’s new Code of Ethics and Standards of Conduct went into effect on October 1, 2019. This comprehensive update to the Practice Standards, the most recent to address the delivery of financial planning services since 2007, focuses on ethical responsibilities in developing, presenting, and implementing recommendations. CFP® professionals and advisory firms must understand…

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How Advisors Can Reengage Clients with Retirement Planning After the SECURE Act of 2019

2019 Secure Act - eMoney

Current events provide advisors with opportunities to differentiate themselves from their peers. By being proactive and addressing current events, advisors can give clients peace of mind that their wealth is being managed properly. Recently, the U.S. House of Representatives passed the SECURE Act (Setting Every Community Up for Retirement Enhancement), giving advisors a unique opportunity…

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