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eMoney Updates Q3 2021

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Learn more about some impactful enhancements coming to Decision Center later this year. Then keep reading to learn about what’s new in eMoney this quarter. Don’t forget to sign up for our September Product Update webinar to learn more about the latest features!

Decision Center Enhancements Coming Soon: What-if’s, Direct Editing, and more

Coming Soon

Later this year, we’re releasing a series of enhancements to Decision Center, designed to make creating, editing, and presenting plans easier. Watch a short video on what’s coming or keep reading below for more details.

First, we’re moving the Advanced Techniques section up, situating it immediately beneath the menu that controls it. We’re also retitling this section to Plans.

Next, we’re making it easier than ever to create or edit plans from Decision Center by letting you add basic techniques directly into plans. These changes will be applied to the Plan just as if you’d made them via Advanced Planning and will appear in all eMoney reports.

Click Modify from the Plans section and add your selected techniques using the same panel you’re familiar with under Techniques today.

You’ll also be able to add What-ifs directly within Decision Center—a popular user request that adds a new layer of flexibility so you can create even more interactive and compelling planning experiences for your clients.

The selected What-if will also automatically flow through to your Decision Center presentations.

Speaking of Presentations, we’ll also be unlocking any of the currently locked report-leveling settings within the Decision Center presentation—providing even more flexibility with the presentations you create.

These are just a few enhancements we’re planning for Decision Center this year so stay tuned for even more info on these updates.

Easily Change Manual Account Types in Advanced Fact Finder

Released August 31, 2021

Based on your feedback, this release will allow you to easily change the account type for manually entered investment accounts (excluding stock options) and insurance policies from within the Advanced Fact Finder.

When viewing the investment within Advanced Facts, select Change Type within the Help box on the right side of the page to change to a new account type within its group.

Here’s how it works

When viewing the investment within Advanced Facts, select Change Type within the Help box on the right side of the page to change to a new account type within its group.

Select the new account type from the menu. Click Change Type to confirm the change.

It’s important to note that the fact will lose data if the new account type does not include an existing data field.

Market Index Historical Data Updated for Q2 2021

Released August 25, 2021

The market index data in your eMoney application has been updated with the latest historical data, as of June 30, 2021. Action is required to update your Investment Assumptions with this data.

Your capital market assumptions are the core of eMoney’s powerful simulation. They are the foundation of all your client’s financial plans. That’s why eMoney makes new historical data available quarterly, so you can keep these building blocks up-to-date.

We recommend reviewing existing plans and the changes to your capital market assumptions prior to updating your indices.

How can I update my market index data? 

Use the Compare / Update Market Indices How-to under Help or follow the steps below to update your capital market assumptions:

To update the market indices across your advisor assumptions:

  1. Select More, then Investment Assumptions.
  2. Click on Model Portfolios.
  3. Select the Market Indices
  4. Click Compare/Update Indices.
  5. Select either Update Advisor Assumptions or Update All My Clients.

To update the market indices for a single client:

  1. Select the client.
  2. Click Facts, then select Advanced.
  3. Go to Assumptions, then Investment.
  4. Choose the Market Indices tab, then Compare/Update Indices.
  5. Select either Update This Client Only or Update All Clients.

For more information on your market indices, asset classes, and model portfolios in eMoney, check out Understanding Your Investment Assumptions on the eMoney Blog.

New ‘All Help’ Categories in the Help Menu

Released August 23, 2021

We streamlined our All Help menu to create a more intuitive experience for users searching for resources within the Knowledge Base. New and updated categories with realigned content make it easier than ever to find the help you need quickly.

Legacy All Help Menu

Updated All Help Menu

eMoney No Longer Supports Internet Explorer 11

Following Microsoft’s lead, eMoney has discontinued support for Internet Explorer version 11 effective October 1, 2021. Because of this, we suggest that if you use Internet Explorer 11, you upgrade your browser as soon as possible.

What happens if I don’t move to the latest browser?

End of support means there will be no more security updates, non-security updates, free or paid assisted support options, or online technical content updates for Internet Explorer version 11 from Microsoft.

For eMoney, it means we will no longer test the application for compatibility with the non-supported browser.

How will this impact my clients?

While the end of support won’t have an immediately visible impact on eMoney users we recommend everyone currently using Internet Explorer 11 to upgrade to the latest version of a supported browser (e.g. Microsoft Edge, Chrome, Safari) to ensure they’re up to date with the latest security and technical updates.

Aggregation Update: Financial Institutions Limiting Aggregation During Peak Hours

Modern consumers expect to be able to view all of their financial information easily and accurately in one place—enabling more visibility into their financial status and more informed financial decisions.

In response to the increased demand for financial data, some institutions are beginning to limit consumer’s use of data aggregators during specific high-traffic windows. For your clients, this means that some institutions will prevent their ability to add new accounts or refresh their account values with eMoney during these high-traffic hours.

Due to these changes, and to help your clients better understand how and when these institutions are limiting access—soon we’ll begin adding this information to the connections on their Client Site Accounts page. It is our hope that this information will help them understand why they are unable to add new accounts or refresh their existing accounts and that no action is needed to “fix” these issues. They simply need to take their desired actions when access is unrestricted by the institution.

Once we have ensured that these aggregation availability windows are clearly communicated on the Client Site, we’ll begin to explore how this information can be integrated into the advisor experience.

New Advisor Analytics Export Enhancement

Released July 20, 2021

We’ve added a new field to our Advanced Analytics data export to the Insurance Policy export for the Policy Number.

If you’re using Analytics export data in custom reporting we’ve provided a sample data export here you can use to adjust your reports to accommodate the new data column.


For more information on new and upcoming releases, best practices, or eMoney news visit the eMoney Client Blog.