Activate Client Engagement: Client Website Goals & Home Page Redesign Coming Soon

Last year, we refreshed the Client Website to connect clients’ financial decisions with the people and things that matter most to them. Why? Because we know that clients who are more connected to their financial goals are more likely to actively engage with their finances and their advisor.

This year, we’re building upon that experience so that advisors can empower their clients to take a more hands-on approach in the goal planning process.

See below for more details on what’s coming to the Client Site this summer.

What’s Changing on the Home Page…

The Client Experience is being enhanced to deliver a modern and streamlined home page that places real-time account, budget, and goal tracking information front and center on the dashboard so clients can easily see the information they need most upon logging into the client portal.

Also, Alerts now display as a bell icon next to Tasks within the navigation bar, giving clients one convenient location to address items that require their attention from wherever they are on the Client Portal.

Please note that a few Client Site features will be removed or redesigned:

In an effort to streamline the user experience and provide users with the dynamic content they need for tracking their budget and financial goals, the Tour Guide Video, Mobile Set-up Tile, and Awards Manager are being removed. The Protection Tile will be updated to feature a fresh format, and the Alerts bar will be changed to a “bell” icon.

Check out a sneak peek of the redesigned Client Site Home Page below.


What’s Coming to the Goals Tab…

Staying the course has never been easier. The new Goals tab will replace the Workshop tab, enabling your clients to take a more active role in achieving their financial objectives with tools to analyze, and track progress towards their financial goals.

Our new, more robust, and interactive Goals tab will allow clients to:

  • Easily add and personalize goals
  • Earmark accounts to fund their goals
  • Track progress towards funding goals
  • Visualize how their goals impact their holistic financial outlook
  • View the details of each goal including insights into projected cost and funding as well as suggested actions to improve results

Coming later this summer, you’ll have the tools you need to cultivate a collaborative goal planning process with deeper insight into your client’s financial objectives.

Stay tuned for more information on Client Goals and Home Page redesign. 

Joseph Pearson

Written By

Joseph is a Customer Marketing Specialist at eMoney Advisor.