for expert insights on the most pressing topics financial professionals are facing today.
Learn MoreAt eMoney, we’re constantly looking for opportunities to improve your experience. While those improvements often come in the form of new and improved functionality, that’s not the only way we strive to meet your needs.
Over the coming days, we’ll be transitioning to a new phone support structure that is more targeted and specific, so we can manage your incoming requests more efficiently. When you reach out to our Client Support team, you’ll be directed to the representative best equipped to address your question.
The new queues will guide you to the most qualified representative to meet your needs. Additionally, they will lead to:
Our queue structure will transition to the new format below:
These new queues will allow us to better prioritize customer requests to make sure that you’re connected with the right representative to meet your needs.
Questions? Give us a call at 888-362-8482 or send us an email.