What Prevents IBDs from Delivering an Exceptional Client Experience?

Independent broker-dealer obstacles to a great client experience

Independent broker-dealers across the industry know they need to deliver a better experience to their customers. Getting started, however, can be difficult. It’s important to first answer a fundamental question: What do clients want? How your firm answers this question will determine how you go about improving the client’s experience. According to a report from…

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How to Talk to Your Clients About Market Volatility

Talk to Clients About Market Volatility

Market volatility can be a nerve-racking experience for anyone. As most advisors know, clients tend to panic-sell during sell-offs, or at least attempt to panic-sell, which minimizes their participation when markets eventually rebound. This results in “sub-par” returns over time. Having spent 7+ years as an advisor at Merrill Lynch, I’ve seen this pattern of…

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Foundational Planning: Delivering More Plans to More Clients

At eMoney, our mission is to provide advisors flexible and scalable solutions that address a wide range of planning needs across the entire client lifecycle, all through a single, unified platform: One that enables advisors to have interactive and engaging planning conversations that are always aligned with the client’s needs and goals, maximizing both client…

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Helping Financial Advisors Understand Student Loan Repayment Options

Understanding Student Loan Repayment

Today’s students are faced with a tough situation when it comes to student loan repayment. I’ve witnessed firsthand just how urgently young students need something different from what the financial industry is currently offering. I’ve also seen how impactful sound financial advice can be at this point of a young adult’s life. Financial advisors who…

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Securing Client Confidence with Monte Carlo Simulation in Financial Planning

Monte Carlo Simulations in Financial Planning

Monte Carlo simulations have applications in a wide range of industries, but they are particularly useful in financial planning. Clients need to know how long their money will last and the impact that market conditions will have on their savings and distribution. Advisors most often use geometric means and straight-line analysis, which are both important…

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